SMS/Text Messaging Policy

This SMS/Text Messaging Policy explains how CAREPLUS PSYCHIATRIC SERVICES uses text messaging communications.

1. Purpose of SMS Messages

We send SMS/text messages only for:
  • Appointment reminders and confirmations
  • Scheduling updates
  • Insurance, billing, or administrative notifications
  • Customer service communications
We do not send marketing or promotional text messages.

2. Consent and Opt-In

By providing your mobile phone number and consenting, you authorize CAREPLUS PSYCHIATRIC SERVICES to send you SMS messages related to the purposes listed above.
  • SMS consent is voluntary
  • SMS consent is not a condition of treatment

3. Message Frequency and Costs

  • Message frequency may vary
  • Message and data rates may apply based on your mobile carrier plan

4. Opt-Out and Help

You may opt out of SMS messages at any time by replying STOP.
You may reply HELP for assistance.
Once you opt out, you will no longer receive SMS messages unless you re-consent.

5. Data Privacy and Sharing

  • We do not sell or share mobile numbers for marketing purposes
  • SMS consent and data are not shared with third parties or affiliates for marketing
  • SMS communications are handled in accordance with our Privacy Policy

6. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Security

We take reasonable steps to protect the privacy and security of SMS communications; however, text messaging may not be a fully secure method of communication.

8. Changes to This SMS Policy

We may update this SMS/Text Messaging Policy periodically. Updates will be posted on our website.